Terms & Conditions

Vanguard Vitality (“Company,” “we,” “us,” or “our”) provides telemedicine and wellness services through our website and related platforms. These Terms & Conditions (“Terms”) govern your use of our public website and contact forms. By using these Services, you agree to these Terms.

1. Website Use You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site. You must not submit false, misleading, or harmful information through our forms.

2. No Medical Advice via Contact Forms Information submitted through our public contact form is not a secure clinical channel and does not create a provider-patient relationship. Do not submit Protected Health Information (PHI) or other sensitive medical details through the contact form. For clinical care, use our secure patient portal or scheduled consultation process.

3. Communications If you provide contact information, we may respond by email or phone regarding your inquiry. SMS messages are sent only when you provide a phone number and explicitly opt in on our contact form.

4. SMS Terms When you opt in to receive text messages from Vanguard Vitality through our website contact form, you agree to receive transactional messages related to your inquiry, including inquiry follow-up and appointment-related notifications. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent to receive SMS is not a condition of purchasing any goods or services. Carriers are not liable for delayed or undelivered messages.

5. Privacy Our collection and use of personal information is described in our Privacy Policy. By using the website, you also agree to the Privacy Policy.

6. Intellectual Property Content on this website, including text, graphics, logos, and images, is owned by or licensed to Vanguard Vitality and may not be copied or reused without permission.

7. Disclaimer Website content is provided for general informational purposes. It is not medical advice and should not replace consultation with a qualified healthcare provider.

8. Limitation of Liability To the fullest extent permitted by law, Vanguard Vitality is not liable for indirect, incidental, or consequential damages arising from your use of the public website or contact forms.

9. Changes We may update these Terms from time to time. Updated Terms will be posted on this page. Continued use of the website after changes constitutes acceptance of the revised Terms.

10. Contact Questions about these Terms may be directed to us using the contact information on our website.

By using our website, you acknowledge that you have read and agree to these Terms & Conditions.